Modifying Average Ticket Closure Time

Nov 6, 2009 at 4:14 PM

Is it possible to modify the average ticket closure time to display the average in hours instead of days?

I realise this might be something that is quite specific, hense using the discussion instead of an issue.

Nov 7, 2009 at 6:23 AM

This would not be hard, just edit the averageCloseTime method in App_Code/SlickTicketExtensions.cs and change the wording in the local resource file: admin.App_Local_Resources\stats.aspx.resx