Setup Instructions - can't watch video

Apr 23, 2009 at 6:19 PM
Hello,

I would very much like to take Slick Ticket for a test drive, however I can't for the life of me make the video play.  I can get audio in Windows Media player, but no video.  In other players including Quicktime and VLC - both on Windows and Mac - i get nothing.  The time line moves, but there's no audio or video.  Is there perhaps a setup document somewhere that has the steps written?

Thanks much for any help you can provide.
Apr 23, 2009 at 6:30 PM
This uses TSCC or tech smith codec to play
get it at 
http://www.techsmith.com/download/codecs.asp
Apr 23, 2009 at 6:50 PM
Awesome, works like a charm.  Thanks so much for the help.
Apr 23, 2009 at 6:56 PM
You know, it's cool that everyone is jumping on the video instructions band wagon, but what with codec issues, or working in a cube farm, or working on server class machines that don't have sound cards, some of us CAN'T use videos for installation. Are there no written instructions anywhere?    
Coordinator
Apr 24, 2009 at 6:03 AM
Sorry, I do not have any written instructions anywhere outside of the installation wizard itself - I'll look at putting them up in the wiki some time soon.

But really, the setup is very simple as it is laid out in a wizard.  All the video is is me following the instructions that are on the wizard itself.  As long as you do what it says, you will be fine.

Just put the program into a folder, make it a website in IIS, turn off anonymous access and hit the root.  It will automatically push you to the wizard and walk you through installation.
Coordinator
May 4, 2009 at 9:31 AM
Ask and you shall recieve! ...well, sometimes. 

I took your advice and put up some documentation in Wiki form here: http://wiki.slick-ticket.com - hope it helps.