New Tickets By Email?

Apr 9, 2009 at 9:38 AM
Can Slick Ticket recive new tickets by email?
Coordinator
Apr 10, 2009 at 8:21 AM
Sadly, as of right now it cannot.

This is one of my top priorites for v2.0 though!  I think this feature will be great.  My current contract keeps me pretty budy (84 hours weeks - no days off) but is up in December, so I would really like to add this in.  Sorry it is so far away, but I have to pay the bills!

If anyone else is interested in adding this in, the help would be greatly appreciated, just contact me.
Apr 14, 2009 at 2:39 PM
Thanks Naspinski

Compleatly understand, if any one can create a "ASP Email Parser" for this help desk would be very nice :D
Oct 19, 2009 at 7:00 PM

I realize it may be "rude" to reply to this thread so late, but I am interested in helping with the email piece if you don't think it would require a lot of time. Let me know.

Thanks.

Ray

Coordinator
Oct 20, 2009 at 4:41 AM

Not rude at all, I would love the help, I have never built anything that reads incoming mail.

Oct 20, 2009 at 11:24 AM

I believe there are some email helper classes here and Microsoft has their built-in ones too. The attachment parsing is the most painful--especially the multipart mime stuff. Anyway, I've been using a commercial product from http://www.advancedintellect.com/productlist.aspx called aspNetIMAP and aspNetEmail. Being that this is an open source project, I suspect you'll want to stay away from commercial libraries. So, I'll look around and see what I can find.

Ray

Oct 20, 2009 at 11:48 AM

This one looks promising... http://interimap.codeplex.com/