Non-AD Users

Jun 7, 2011 at 9:52 PM

Has anyone customised this software to allow users outside of the AD to login?

I've just installed this and it looks really good. However, I'm running on a VPS and there is only one AD user. I've configured the application in a public folder so that it can be accessed from my site, but I want to be able to allow my customers to create tickets and me or the one developer I employ to be assigned the ticket. Each of my customers needs to login so they only get to see their own tickets.

Ideally I'd like a login page as the first page. I'm able to add users into the users table in SQL Server manually so I can control the users that are allowed access, I just need to integrate a method that would allow public users to login and add tickets.

Is this something that has been developed at all, or is it something that I would need to pay for?

I'm happy paying for a ticketing system, but everything seems to be either way too expensive or just plain rubbish. Slick Ticket is really good, I just don't know how to customise it.

Any help/advice would be appreciated.


Jun 8, 2011 at 4:05 PM

This has not been developed yet.

Jun 19, 2011 at 1:27 PM

a Slick Ticket without AD usage, should my solution.