Any chance of adding a customer satisfaction survey?


Create a customer satisfaction survey at the end when tickets are closed. Could be very simple like "generally how satisfied were you with the quality and timeliness of the service you received from the Help Desk? Very Satisfied Satisfied Dissatisfied. etc.
Closed May 28, 2010 at 2:21 PM by naspinski
Not going to implement


naspinski wrote Sep 25, 2009 at 11:45 AM

I am not going to implement this, adds an annoying layer to the users, this is all about simplicity. Feel free to add one on yourself, it wouldn't be too difficult.

wrote Mar 16, 2010 at 3:21 PM

wrote May 28, 2010 at 2:21 PM

wrote Feb 21, 2013 at 11:22 PM

wrote May 16, 2013 at 10:53 AM