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Performance - SQL or IIS ? Lag on New Ticket / Update Ticket

Oct 13, 2013 at 5:23 PM
Hi Have install SlickTicket.

Really like it. Setup was fine. Followed the instructions no problem at all.

My issue is that of performance.

New tickets lag for 15-30 seconds on pressing submit.
Updates or Closing tickets experience a similar lag.
(Waiting to respond message in browser foot /tab).

Everything works fine but there is a big lag.

However Searches run really quickly.
Other pages are really snappy to respond.

Installed on Server 2008R2 IIS 7.5
SQL Server 2012 (Have tweaked database to 100meg initial, growth 10meg)
Hardware Prolaint DL360 32GB RAM

Am I missing something basic here? Any help much appreciated.