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set up permission to add ticket only

Sep 24, 2010 at 7:59 PM

Is there a way to set slick ticket so they can add a ticket for users of a higher permission level to respond to, without having access to change edit or view tickets that other users of the same permission level submit.

Sep 28, 2010 at 4:52 AM

This is not built in; you would have to come up with your own approach for this.