Slick-Ticket is a no-nonsense trouble ticketing/help desk solution.
This is a simple, to-the-point system. It was born out of loathing of the system that I was forced to use. It was tested in a live environment with hundreds of users and ultimately de-throned our expensive and bloated ticketing software.
- Full Integration with Active Directory means not having to add another layer of permissions
- Intuitive interface allows users to jump right in
- Integrated help/faq system for administrators to inform users
- Utilizes .Net 3.5 (C#)
- Asp.Net architecture built with Linq-to-SQL
- Utilizes Asp.Net AJAX and the AJAX Control Toolkit
- Completely customizable colors/themes
- Installation program included, just load it on your machine and follow the directions
- Localized - Available Languages
Contact: stan [at] naspinski [dot] net